Paramount Plus is an extremely popular on-demand streaming service that millions of users in the US enjoy. But if you face any issues with your account, subscription, payment, or any other technical issue, knowing how to contact Paramount Plus customer service is crucial.
The official support number for the US is 1-888-274-5343. Apart from this, Paramount Plus customer support is also available on Twitter, Facebook, and Instagram. If you face any technical issues, use the Contact Us page of the service. It provides comprehensive guidance on resolving problems with the app, live streaming, Paramount Plus login, and the like. You can also use the chat feature on the Contact Us page for more assistance.
Read the entire post to find out more about how to contact the customer support of Paramount Plus.
Call Paramount Plus Customer Service Number
Are you looking to talk to a real person at Paramount Plus? Just dial 1-888-274-5343. It is the official Paramount Plus customer service telephone number if you are in the US or stream from here. It only works for Paramount Plus users in the US. If you are calling from another location, be prepared to incur additional charges.
US citizens may have to wait seven minutes upon dialing this number to connect to a support rep. So, if you have an urgent issue or would not like to wait, use other options, such as chat. Alternatively, you can also message the support rep on Paramount Plus social media channels.
Users can find this Paramount Plus customer service phone number by visiting help.paramountplus.com/s/help. Besides this, you may call 1-877-374-0041.
Access the Paramount Plus Customer Service Live Chat
Many people wonder if Paramount Plus has a live chat option. The answer is yes; you can connect with the support team using the ‘Chat with us’ option on its Contact Us page.
Use these steps to quickly connect with the chat support of this service.
● Navigate to the Paramount Plus Contact Us page on a browser. You may type help.paramountplus.com/s/help on the browser address bar or just enter ‘Paramount Plus customer service live chat’ on a search engine.
● The page that opens will have the ‘Chat with us’ option.
● To use it, you need to click the speech bubble icon at the lower-right part of the screen.
● A chat window will open wherein a chatbot assistant will ask you for your query.
● The assistant will also give you various options pertaining to your query.
● Tap on any one of those options and type out your message.
● However, if you desire to connect to an agent rather than a chatbot, type ‘agent’ on the chat field.
● If there’s an agent available, the chatbot will connect you with them.
● Otherwise, they will help you by themselves.
NOTE: Usually, the Paramount Plus customer service team is available all seven days from 9 AM to 10 PM ET.
Send a Message to Paramount Plus Customer Service Email
Do you prefer emailing your concern to this service’s customer support? You can send them an email about your issue and expect quick assistance. Use the Paramount+ customer service email with the following steps.
● Navigate to help.paramountplus.com/s/help.
● This page will give you options to connect with the service in various ways. Here, find the ‘Email us’ section.
● Tap on this section to be taken to the Email Us page.
● Here, fill out the form for an agent to connect with you in the shortest time.
● Note that you need to fill out every field. All of them are mandatory for the customer service rep to locate your account.
DO REMEMBER – Do not provide sensitive personal data, such as your password or credit card information, via the Email Us form.
● After filling out all the fields, check the ‘I’m not a robot’ CAPTCHA.
● Finally, hit ‘Submit.’
● That’s it. Your concern has been sent to Paramount Plus, and soon a customer service rep will look into it.
Before filling out the form, you can tap on the link provided by Paramount Plus for a list of common issues. Click the ‘HERE’ button to access a list of problems currently being experienced by the service.
Contact Paramount Plus Customer Service on Social Media
Apart from using the chat feature or Paramount Plus customer service number given above, you can use their social media platforms. Unlike other on-demand streaming services, Paramount+ customer support is active on many social media channels. These include Twitter, Facebook, and Instagram.
1. Connect with the customer support team anytime on Twitter using the handle @AskParamount.
2. If you are a Facebook user, go to paramountplushelp to get support for any issue. The support here is available every day from 9 AM to 1 AM ET.
3. Instagram users can send a direct message to the customer support team using the handle @ParamountPlusHelp.
Use the Paramount Plus Help Center to Troubleshoot Your Issue
Another way to contact Paramount Plus is through their Help Center. Over the course of using the service, you may sometimes find that it doesn’t work or you cannot log in. These issues can be resolved by the subscribers themselves. You just need to visit the service's Help Center to seek solutions.
US users should follow these points to access Paramount+ Help Center.
● As the browser URL, type help.paramountplus.com/s/.
● The Paramount+ Help Center will open.
● Under the ‘HOW CAN WE HELP?’ label, you’ll find a search field.
● Here, type out your issue and press the Enter key.
● Soon enough, you will see various articles to resolve your issue.
● Not only that, if you go back, you will see a ‘TROUBLESHOOTING’ section on the Help Center.
● Here you will find resolutions to various known issues affecting the service, fixing streaming issues, and restarting your device.
How Can Non-US Users Access the Paramount+ Help Center
If you do not reside in the US, you cannot access the Help Center of the Paramount Plus service. But customer support is still available. You can visit support.paramountplus.com to get help.
Frequently Asked Questions
1. How do I contact Paramount Plus to cancel my subscription?
To cancel your subscription on a smart TV, mobile, desktop, or console, navigate to paramountplus.com. Here, tap the username on the upper-right part. Choose ‘Account,’ scroll down, and tap ‘Cancel subscription.’ However, if you have subscribed to this service on a different billing platform, go to that specific platform to end your subscription.
2. Can I cancel Paramount+ anytime?
According to the Paramount+ cancellation policies, users can end their subscription anytime. Ending the plan will not mean you losing access to the service for the remaining days of your billing cycle. You can still access content till the current billing cycle ends.
3. Why is Paramount Plus not working on my TV?
Check whether your browser has an ad blocker installed. Also, update your browser and ensure that they are compatible with streaming Paramount+. Furthermore, check your internet connectivity as this service needs a connection of 4mbps or more.
4. How do I get Paramount+ to work on my smart TV?
Ensure that you have a smart TV that falls between 2017 to 2022. Tap ‘Apps’ with your TV remote control. Now, choose the ‘Search’ icon. Look for Paramount+, and tap ‘Install’ to download the app. Finally, tap ‘Open’ to start the app with your TV’s remote. Choose ‘Sign in with Paramount+.’ Input your credentials to sign in and start streaming.
5. How do I fix Paramount Plus not working on my Samsung TV?
Find whether the Paramount Plus server status is p and running. Also, install the Paramount+ app on your Samsung TV again. Check for a good internet connection. Finally, see whether there are payment issues with your account.
Concluding Words
Contacting Paramount Plus customer service is easy and possible in various ways. You can call the support number, use the chat feature or connect on their social media accounts. These options ensure that users can resolve their problems anytime quickly.
Ref blog: https://www.linkedin.com/pulse/connect-paramount-plus-customer-service-easily-michel-holding/
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