Sling TV is a unique app-based TV service that lets millions of people in the US stream on-demand content on the web. You can watch any live show, no matter the location, using the service. But sometimes you may need an answer to an issue related to the service or a Sling TV product. So, learning how to contact Sling TV customer service is helpful.
The official customer service phone number is 1 (888) 308-0784. There’s also a handy option to chat with the customer service provided by Sling TV. Other options to connect with the support include emailing the service or using their Frequently Asked Questions section. You can also reach out to @SlingAnswers on Twitter if you are seeking assistance with billing or payment.
Find out more about contacting the customer service of Sling TV in this post.
Call Sling TV Customer Service Number to Get Help
Are you wondering how you can speak to someone at Sling TV? Dial 1 888 308-0784 or 1-888-291-5217. Another Sling TV customer service phone number is 1-877-374-0041. Note that while speaking to a human at Sling TV, describe your query as clearly as possible. It will help the agent to fix your queries speedily.
The customer service number is also available on the official website. Besides that, find this number on your Sling TV account. Log into your account to find it and speak to a live person from the support team of the service.
Use Sling TV Customer Service Live Chat
Besides the official support number, you may use the live chat offered by Sling TV. The service provides a distinct type of chat support. There’s no need to access the official website or the app to use the feature.
Just enter Sling TV customer service telephone number on the search engine. You will find their official number which we have already mentioned above. Just below that, there will be an option, ‘Chat with Sling TV.’ Besides it, you will find a small chat button. Click on it to access the Sling TV virtual assistant.
A chat window will open on the right side of the search results page. Type out your query in the Type Message box for the bot to answer it. Expect to get answers in a few seconds. There’s also the option to upload a photo. Use this chat feature if you desire quick answers.
POINT TO NOTE: If you are wondering about the Sling TV customer service hours, it operates 24/7. This is particularly true of the chatbot that can solve problems throughout the week any time of the day. Press the ‘Chat’ icon anytime on the screen and seek the answers.
Send Your Query to Sling TV Customer Service Email
If you prefer written communication, email the service. The official website states that users wanting support with the service or billing can look for the customer support email address. You will usually see this option after signing into your account on the website. Write your query or concern and send them an email.
The icon for sending an email will be in the shape of a white envelope on a black background. Tap it and open the default mailing app on your system. Now you can type out your concern and send it.
If you are a news media member, reach out to the service by writing an email at news@sling.com.
Avail of Sling TV Customer Service on Social Channels
Sling TV offers comprehensive support on their social media channels. The best way is to reach out to them on Twitter by @SlingAnswers. Alternatively, visit help.sling.com to get support.
Apart from this, the service is present as Sling TV on Facebook. Here you will find it giving updates about the upcoming best shows. Instagram users can use @sling to find the service. You can follow them for updates or message your concerns using the message button.
On YouTube, use @SlingTV to search for the service. Here you will mainly find videos on what the service is showing currently.
How to Fix Common Sling TV Payment Problems?
Users commonly dial the Sling TV customer service phone number to fix problems related to payments. If you, too, are facing similar issues, use these general troubleshooting steps.
1. Verify your payment details – Check whether the payment method or the credit card you have linked with Sling TV is updated. Also, it should be fully accurate.
2. Ensure that you have adequate funds – Many Sling TV payment issues arise because of insufficient funds. So, ensure that the payment method you are using has adequate funds. It should have enough credit to cover the cost of a Sling TV subscription.
3. Update your current payment method – If you have switched to another payment method, ensure to update it by going to your Sling TV account settings. Also, if your credit card has expired, update the payment method via account settings. Not doing so will inevitably make you encounter billing and payment-related issues.
4. Update your billing address – Users often seek Sling TV billing phone number when faced with related issues. You can fix billing problems by ensuring that the billing address linked with your payment method is the same as the one provided to Sling for registration.
5. Bank authorization – Connect with your banking institution to check if there are authorizations or restrictions on your card. If there are, you may face payment-related issues.
6. Turn off browser extensions or ad-blockers – Specific ad-blockers and browser extensions can interrupt payment processing. So, while attempting payment, disable them temporarily. Also, switch over to another browser or device to finish the payment successfully.
Frequently Asked Questions
1. How do I cancel my Sling TV customer service?
If you want to cancel your Sling TV plan, dial the customer service number, or call 1-888-291-5217. Besides that, you can also dial 1 (888) 308-0784 to cancel your plan. Tell the customer support rep that you want to cancel your membership. Give a reason for cancellation.
2. How do I talk to a real person at Sling TV?
You can talk to a real person at Sling TV by dialing their customer service number. It is 1-888-291-5217 and 1 (888) 308-0784. The customer service team operates Monday to Sunday from 8 AM to 1 PM. Alternatively, use the live chat feature of the service to connect with a virtual assistant.
3. How do I cancel my Sling subscription?
You can cancel your subscription by first signing into your account on Sling TV. After that, go to the ‘Billing’ tab. Here you’ll find the option to cancel the subscription. If you are a Business Account user, Sling TV will give you the option to downgrade to Premium.
Concluding Words
It is easy to contact Sling TV customer service. You can use the live chat feature or call the support number. Apart from that, connect with the support team using social media channels of the service. Do let us know how effective the customer service support of Sling TV was if you get a chance to contact them.
Ref blog: https://www.linkedin.com/pulse/quick-guide-contact-sling-tv-customer-service-michel-holding/
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